A new age of customer experience - powered by Live Chat
Grow sales and improve retention by personalizing each conversation. Power your customer interactions with a seamless experience utilizing automation & human agents.
What makes our live chat solution different?
Auto-translation
With Engati’s two way auto-translation, translate messages back and forth between the user and the agent. Translate live chat conversations in real-time and reply to users in their preferred language.
Video calling
Empower customer interactions by offering users an option to connect with agents over a video call. With Engati’s video conversations, users and agents can share their screen, resulting in quicker issue resolutions.
Intelligently route your customers to the right agents
Customers hate drifting across multiple agents before reaching the right one. Auto-route conversations based on context and historical data to provide a quick, intelligent, personalized chat experience.
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Try us, you’re in good company
Mark Thompson
Founder, FashionVista
“Working with Atawasal has been a game-changer for our business. The chatbot’s ability to shorten the sales cycle is unmatched. Our customers love the direct shopping experience on WhatsApp, and the automated post-purchase notifications have enhanced our operational efficiency. Atawasal delivers on its promises, providing a comprehensive solution that every e-commerce business should explore.”
Alexandra Rodriguez
Marketing Director, HomeEssentials
“Atawasal’s marketing capabilities exceeded our expectations. The chatbot enabled us to run targeted campaigns with a level of personalization that resonated with our audience. The transparent and flexible pricing plans make it accessible for businesses of all sizes. Atawasal is not just a tool; it’s a strategic asset for any e-commerce venture looking to thrive in the digital landscape.”
Frequently Asked Questions
If your question is not addressed here, please feel free to reach out to us. We value your inquiry
Atawasal’s chatbot provides highly-personalized product recommendations and engagements, effectively converting visitors into paying customers and thereby shortening the overall sales cycle.
Yes, the Atawasal chatbot can automate post-purchase processes, including sharing notifications for order updates, payments, returns, and refunds. WhatsApp message templates are employed for seamless communication.
Absolutely. Atawasal enables an end-to-end shopping experience on WhatsApp, allowing customers to browse products, add them to their carts, and complete transactions directly on the WhatsApp platform.
Utilize Atawasal’s e-commerce chatbots to run full-fledged marketing campaigns across various channels. Leverage Conversational AI to target and engage customers with personalized content, resulting in more effective campaigns.
Absolutely. Atawasal’s chatbot is highly customizable to cater to the unique requirements of your business. During the implementation phase, our team will work closely with you to understand your specific needs and tailor the bot’s functionality, ensuring it aligns perfectly with your e-commerce objectives.
No, we believe in transparency. Our pricing is clear and comprehensive, covering the features and services outlined in your chosen plan. There are no hidden costs. If there are any additional services or features you require beyond the standard plans, our team will discuss those with you upfront to ensure complete clarity on pricing. We are committed to providing value without surprises.